Frequently asked questions.

CHOOSING A REMODELER

  • You don’t need an outside architect. We have the in-house ability to create all plans as needed to design and construct your project. When outside engineering is necessary, we have trade partners we will bring onto the project.

  • After 25 years in business, we have fostered trusted relationships with our trade partners. Some relationships have spanned multiple generations. We use the same trade partners each time from job to job, building a consistent product. While we have many trade partners, each project is overseen by a McDonald Remodeling Project Manager to keep everything running smoothly.

  • Our pre-construction process involves planning and scheduling everything, down to the last detail, before we’ve even begun construction which helps us to avoid delays and move as efficiently as possible. Check out Our Process page here to read about it more in-depth!

  • Our most consistent form of communications with clients and vendors is through a platform called “Buildertrend”. This platform puts everyone on the same page when it comes to reviewing selections, daily logs, changing orders, and viewing the live schedule. Nothing beats a personal phone call however!

    • With each phase of your remodel project, you can expect different timelines. 

    • The “Discovery” phase takes approximately 1-2 weeks and involves understanding our clients’ goals and objectives and providing a well-reasoned opinion of what may be possible in your space and an approximate budget that will serve as a roadmap.

    • The “Design” phase takes approximately 1-2 months and involves the creation of conceptional designs shown to clients about what your space could look like. If you like’d to proceed with a design agreement which will include a detailed proposal outlining all aspects of your job and a final contract with a fixed price.

    • The “Refinement” phase takes approximately 1-2 months and this is where you’ll work with our interior designers to select the elements and materials for your space such as wood finishes, cabinetry, fixtures, paint color, tile, and flooring.

    • The Construction phase is the final phase and depends on the size and scope of the project. Most projects take between 3-4 months.

  • We go through this design process because we’ve done many similar projects within a given price range. After years of past projects we give a ballpark upon initial meeting. However, when we go to the design phase to create a design agreement, we’re creating a tool that we’ll use to formally price your project. This is because our Designers thoughtfully look at your space considerations and give you multiple options to choose from, which can be quite labor-intensive! As the saying goes in the home remodeling industry: a cheap bid isn’t worth the paper it’s written on.

  • Absolutely, over the many years we’ve been in business, we’ve partnered with many wonderful outside designers and architects on some exciting projects.

LIVING THROUGH A REMODEL

  • For the most part people are able to live in their home with minimal disruption with set up accommodations. For example during kitchen renovations, owners may set up a temporary kitchen in another room.

  • Unfortunately dust is a hazard that comes with any home renovation, but our team installs site protection to keep it as contained as possible. Upon completion of the project, professional cleaners will clean the space.

  • Yes! Our project managers will coordinate and inform you who will be in your house and when. You will also be able to see who is scheduled to be working within your home on Buildertrend.

WHEN THE REMODEL IS COMPLETE

  • Yes, we do a final walkthrough of every space to ensure the work performed meets or exceeds standards of McDonald.

  • Our contract references a 1 year workmanship, 2 year mechanical, and 10 year structural warranties. However, in simple terms, our belief is that the work we do should perform as designed and we continue to work with our clients to resolve lingering issues even past the stated warranty.

DESIGN CONSIDERATIONS

  • Yes. Once you’ve entered the design stage, we do require payment. We will present you with options to choose from given the considerations of your space which can be quite labor intensive, which is why we require payment. The fee for the design agreement will ultimately get applied to the price of your project upon signing working documents.

  • McDonald Remodeling will own the design plans, specs, and other documents throughout the entire process, whether the project proceeds or not.

  • Yes! Our staffed Design Studio is included in the process of working with our clients in making your selections. Interior Designers help every step of the way. Our designers will also accompany you to outside showrooms as needed throughout the selection process.

  • It’s our job to assemble the design for you and we do that by understanding your goals for the space in terms of  what’s working and not working. From this, we collaborate with you to create a design plan. We’ll continue to modify the design plan with you to get to a plan that achieves the goals you have for the space.

  • Think about the goals you have for your space and think about what’s working or not working. You may also want to have a conversation about immediate needs and what projects make sense to tackle right now. You can also think about your budget as the filter for what you’re willing and wanting to pay for now vs. what you’re willing to wait for or compromise on.

  • On the whole, yes, we will work within your budget. Unless your project is wildly outside of the projected bid, we’re happy to work within budget ranges.

  • No, we work on all sorts of projects ranging from individual bathrooms, kitchens, home additions, lower levels, workshops, and more.

PRICING

  • We put allowances in as placeholders and these allowances have evolved over the years to account for how much people typically spend. When people are making selections, these selections are reconciled against the original allowance.

  • No, we do not charge a fee for change orders but it may slow down your design and/or build process.

  • Upfront payment is required when signing the Design Agreement, as well as payment at the Proposal stage of the process. From there, payment is made during construction of the project. We use a flat pay schedule where payments are made at clearly identifiable stages in the project.

  • We expect initial proposal pricing to be within the budget range previously discussed. If the price comes back higher than the anticipated budget, we’ll work with you to figure out your wants vs. needs to see if we can make it work through additional design changes and/or option pricing.